the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 5895295808
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to access the account. This allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the allocated time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active account number. If your account number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play with ease. This should fix any problems and provide you with a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. You can only withdraw the money earned from gaming, not the bonus amount collected. This means you can withdraw earnings from actual gaming activities, but not rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI, and bank account information. This is a mandatory step in the process. By doing so, you'll ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that typically takes 30 minutes to 3 hours to complete. However, delays in payment processing can occur, sometimes requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn, whereas the money earned from playing games with the bonus amount can be withdrawn. In simpler terms, bonus earnings are non-withdrawable, but regular winnings are withdrawable. This distinction applies to both you and anyone else using the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, check your transaction history in the settings. If the issue persists, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
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